While it is true that some of the power disruptions are due to the ongoing cabling work that will make Bescom lines insulated from rains and short circuits, there are several other issues that the electric company needs to sort out fast. To begin with, there are voltage fluctuations galore, that have damaged home alliances and electronic goods worth thousands in offices and houses in HSR Layout.
 
 
Residents fed up of Bescom's frequent power fluctuations & disruptions! 1
 
 
Sector 4 resident Geetha Pitchai sums up the long list of excuses that the Bescom gives its consumers: “Everytime we raise a complaint, the BESCOM staff will say that the outages are due to the various faults 1) Incoming Supply Failure. 2) Feeder Broke Down. 3) Cable Fault. 4) HSR Substation under Repair. 5) Bird fell onto the Transformer and due to an Explosion, the Supply was disabled. 6) Regular Repairs & Maintenance is on-going. 7) Tree Trimming Exercise is being done…..& many more. In many countries, if there is a power outage, a certain rate is applied against the ‘down-time’ and the corresponding rebate is offered as a discount.”
 
In Teacher’s Colony, the excuse is new, though. “This problem (frequent power cuts) can be solved after commission of new power sub station at Jakkasandra,” says Jagadeesh, AEE-Bescom.
 
The rot is within. Says long-time resident Ranga Rao: “About the time HSR was developing and when the KEB splitting process was taking place, third grade materials like transformer and cables were widely used and inflated bills were paid. I got this information from a former KEB employee who is unfortunately no more.”
 
Says another resident Shyam SM about the frequent voltage fluctuations: “My co brother retired from BESCOM a long time ago. He says it’s a distribution equipment problem, mainly the transformer. Unless strongly taken up, Bescom will not care. I have complained to the number available on the Bescom site. Look at the funniest side. He says, “Call when low or high voltage occurs. Have told him we cannot predict.”
 
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